There’s nothing more satisfying than a fresh new home. That’s how we at Appsee decided to begin this spring season — with a deep clean and an innovative remodel.

We pulled down the cleaning supplies from the shelves, grabbed a hammer and nails from our toolbox, and built Appsee 2.0. The upgraded Appsee provides additional layers that facilitate development and growth for data-driven app teams.

As with any new design, our work began at the drawing board. We made the decision from the get-go not to tinker with the functionality of the dashboard. But on the design end, we were confident about creating an improved and appealing user-friendly UI, complete with adding a few new advanced features as well. These features include: User Analytics, Logs, and Jira Integration.

What’s Changed?

The UI design is cutting edge — delicate aesthetics, yet a smooth functionality that maximizes efficiency.

There are also several new features — innovative tools to help teams further optimize their apps.

But, whether it’s a new feature or an old faithful, everything benefited from the new facelift.

Here are just a few highlights of Appsee’s new look.

Revamped: UI Analysis

The UI Analysis section has a dynamic layout, and it’s much easier for teams to choose the metrics, screens, analytics, and paths they want to track. Venturing into Screens, there’s now a much wider variety of screens to pour over (e.g. Main, Product, Cart, Register, Checkout, Legal, etc.) and it’s possible to toggle between the original view and the heatmap view for each screen to view all taps, from all to unresponsive to first/last . Plus, there are two additional new elements: Actions, Gestures & Toasts, and Navigation, both allowing further analysis of journey and behavior in individual sessions, screens, and users.

What’s a Toast? Only available in Android, it’s the little one-way message that appears at the bottom of the screen when an action or gesture is in the process of completion . This is not a pop-up because a toast is simply an announcement, where there is no action for a user to take.  

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Revamped: Session Replay Window

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The Session Replay Window zooms in on any single session, and Appsee 2.0 has revamped its look. The session replay window has the same features as before: head into the Sessions category of the menu and pick a session type to view the database. Clicking the green arrow under Replay will initiate the session replay window. Here is the actual video recording of the session and user identifiers (such as app version, session duration, device type).

There is, however, the new Logs section within each session replay window, which we’ll discuss in more detail later.  

Revamped: Navigation Paths

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The Navigation Paths is an all-time favorite, and we only enhanced the notorious wheel with brighter colors, clearer fonts, and optimized pop-ups/images. As promised, functionality remains the same, and teams are still able to swiftly create navigational paths with the base root of their choosing, watch videos of said paths, and understand where logical and illogical paths are occurring.

Revamped: Crash Issues

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The Crash Issues also received an updated design, though its function is the same as before. Found in the Issues category of the menu, and it’s homebase to diagnosing all crashes and bugs. Categorize based on Open, Resolved, Known, or All crashes and drill into the numbers of crashed sessions, affected users, and the complete line(s) of code. Additionally, clicking on a specific session allows you to look at sessions with replay, understand key statistics (like app versions, device types, connectivity, etc.), and make any notes for yourself and your team.  

New: User Analytics & Queries

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A new feature for Appsee 2.0, User Analytics boasts a brand new feature called queries. Filtering down queries has only become easier for app teams, with Appsee’s out-of-the-box queries and custom properties.

Out-of-the-box queries are pre-filled queries, where the steps are straightforward: in the new User Analytics section, choose a user type (ex: new users, returning users, loyal users, etc.) and simply add properties as you wish — from device count, to OS version, to session count, to countries.

A question you might ask is: How many iOS phone users visited the Create an Account screen in the last 30 days and experienced a crash?

An example of a pre-filled query is: a “session exists” and with the following properties: the session took place in the last 30 days, the user is on an iOS phone and visited the Register screen, and the session crashed.

You can also create a query with custom properties, i.e. you create the query and the properties you want to look over. Building queries that are customized is critical for pulling back the layers of what’s important for your app/business to track, and not wasting time on queries that are less relevant.

You’re able to incorporate three types of custom property methods:

setUserProperty: arrange users by specific attributes (e.g. Paying users, age groups, onboarded users, premium users etc.)

incUserProperty: number-based properties that increase over time (e.g. track total user spending over a period of time)

appendToUserProperty: layering additional dimensions to user properties (e.g. login method, subscription type, search history etc.)

An example of custom properties is: assessing both the levels reached, and the amount spent, in a gaming app.

Results for this query could be: Users that have completed at least 3 levels in your game and also spent more than $100 for in-app purchases.

Appsee customers are also able to view all sessions associated with a specific user.  Teams can set an ID for each user), or keep the  User ID anonymous with only an Appsee generated User Index number. You can click into any individual user’s app history and watch all of the correlating session replays. An individual user’s window will also note the dates of their first and last sessions, device version history  and installations, allowing you to get a better overall understanding of the user’s habits and behaviors.

New: Real-time Logs

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In addition to our User Analytics, we’ve also added new goodies for R&D teams. Appsee Logs are currently available in Beta. The Logs are real-time and can be paired with individual session timelines and replays (on the microsecond level). Appsee also offers free text search and log level filters so you can easily pare through your log data.

You’re able to gain an in-depth view of what a user has done with:

flat view, which is an endless feed of logs that is processed from any app launch, and

group view, which is seeing particular logs from each session, grouped by that session. This means that if you have many app launches and can’t gather insight from the flat view because you can’t see the log that was recorded, then the group view filters the very last log lines that were recorded, per session.

Appsee Logs provide R&D teams with a clearer picture of what’s happening in their app.

New: Jira Integration

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Also available in Beta, is Appsee’s Jira integration, which is an efficient ticketing system for developers and QA. This is unique to Appsee because for every crash and ANR, you can link the issue as a ticket in Jira, directly from the Appsee dashboard. Details are automatically filled in by Appsee in the Jira ticket  (title, name of bug, which components, which developer is fixing the bug, etc.). Jira allows R&D teams to rapidly resolve any bugs, with complete organization, which ultimately saves the team countless hours.

Spring is in full swing, so why not freshen up your analytics?

If you’re already an Appsee customer, get in touch with your Customer Success Manager to get a personalized demo about all of the newest features.

If you’re not yet using Appsee, grab a free trial to hear about all the new features, Appsee’s classic features, and the updated dashboard.

With Appsee 2.0 you can add that competitive, informed edge to your product strategy that your users deserve!

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